An on-the-go assistant for everyone

Hi Itumeleng,

Thank you so much for helping me to find accommodation in Port Alfred! I can confirm that I received the quotation from one of the three accommodation options you sent to me, and on Friday 30th August I will pay 50% deposit to secure the booking.

Netstar GO is really working, I can recommend it to everyone.

Hi,

I would like to thank you for solving this issue – your professionalism is amazing you took the bull by its horns once more thank you.

For me to rate you I am running out of words you are amazing – you taught me something – excellent my brother keep up the good work we need people like you.

Ta,

To whom this may concern,

I write this brief letter to applaud the great service standards Netstar GO has offered me throughout the past two years. Being a young entrepreneur and emerging farmer, this service has greatly assisted in shedding the workload one has on a daily basis.

It's always refreshing to know that I can go on the website and there is someone there eager to lend a hand. Most particularly I would like to single out Fisani for her outstanding enthusiasm, kindness and professionalism. She is the epitome of excellent service and deserves a star for her dedication to her work.

Keep up the great work. Kind regards,

Hi Dichaba,

I really appreciate your speedy and professional response to my request. Thank you and keep up this extraordinary work with all your clients...

Happy client :) Kind regards,

Good day Amanda,

I would like to thank you for all your help with the problem on my father’s account up to this point.

Even though our problem does not fall under the department you work in, you have gone out of your way to try to assist us. Not once did it feel like we are bothering you with something that does not concern you. You remained friendly, professional and helpful throughout all our correspondence. Even though our problem is not one to be sorted out by your department, you always have a plan on how to take on the challenge and what to do next. It is so refreshing to have someone assist us who does not have an attitude of “it is not my job. Your friendliness, professionalism and constant feedback is highly appreciated. Your commitment and sheer dedication to great client service is truly commendable. You are an asset to your firm and we believe your willing and helpful attitude will still bring you far in your career and overall life.

Please pass my email on to your supervisor.
Kind Regards.

Good day,

The quality and efficiency of service I received from Netstar Go is still as excellent as when I joined as a member of the Netstar tracking division in 1996. It is rare for a company to excel in service excellence so consistently over such a long period - I can only but applaud you and encourage you to continue.

Thank you very much for your tenacity. This has resulted in me getting the right vehicle with low mileage, right price, perfect colour.

You have contacted me at least once a week since your new product was launched in August 2013. No company has given me such a service. You provided me with none other than “Service Excellence”. Thank you.